Click and collect - statistics & facts

Click and collect, or where online and offline shopping gracefully merge, is the service enabling consumers to buy online and collect their purchases at the store or a pickup station. Roughly one in ten worldwide online orders are fulfilled via click-and-collect options, signaling the importance of flexible delivery when it comes to e-commerce purchases.
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Published by Xin Ou, Dec 17, 2025

Key insights

Monthly BOPIS share of apparel, accessories, and footwear online orders
*%
Monthly BOPIS share of sporting goods online orders
*%
YoY change in BOPIS sales of health and beauty products
-**%

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Current statistics on this topic

Click and collect retail sales in the United States from 2020 to 2025 (in billion U.S. dollars)

Online Retail

Click and collect sales value in the U.S. 2020-2025

Value of click and collect orders in the United Kingdom (UK) from 2022 to 2025 (in billion British pounds)

Online Retail

Value of click and collect orders in the UK 2022-2025

Monthly share of e-commerce orders bought online and picked up in store (BOPIS) worldwide from December 2023 to October 2024

Online Retail

Share of e-commerce BOPIS orders worldwide 2024

Recommended statistics

Global overview

5

Global overview

Europe

9

Europe

Americas

5

Americas

APAC

3

APAC

Further reports

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Omnichannel retail in the United States
Omnichannel retail in France
Omnichannel retail in France
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