Sustainable e-commerce in the United Kingdom (UK) - statistics & facts

Achieving sustainability appears to be more challenging in the UK e-commerce industry every year. Not even the economic recession reversed the growing trend in package shipping in the United Kingdom. In the twelve months ending March 2024, over 3.9 million packages were shipped in the country, a figure surpassed only by the peak of pandemic times.

Location-based emissions of Amazon in the UK: ***k metric tons of CO*e

Location-based delivery emissions of Marks & Spencer: **k metric tons of CO*e

Biggest source of Scope 3 emissions of Next plc: Purchased goods and services

Editor’s Picks
Editor’s Picks
Current statistics on this topic

Parcel volume in the United Kingdom (UK) between 2013 and 2022, by segment (in million parcels)

CEP (Courier, Express and Parcel)

Parcel volume in the UK by segment 2013-2022

Location-based delivery transport gross emissions generated by Marks & Spencer in the United Kingdom (UK) and Republic of Ireland (ROI) from 2016/17 to 2021/22 (in 1,000 metric tons CO2e)

Supply Chain

Location-based delivery emissions of Marks & Spencer in the UK and Ireland 2016-2022

Volume of Scope 1 and 2 greenhouse gas (GHG) emissions released by ASOS in the United Kingdom (UK) from 2021 to 2023 (in metric tons CO2 equivalent)

Online Marketplaces

Scope 1 and 2 emissions of ASOS in the UK 2021-2023

Overview

Total retail e-commerce revenue in the United Kingdom 2017-2030
Total retail e-commerce revenue in the United Kingdom 2017-2030
United Kingdom (UK): retail e-commerce revenue forecast from 2017 to 2030 (in billion U.S. dollars)
E-commerce revenue in the United Kingdom 2017-2030, by segment
E-commerce revenue in the United Kingdom 2017-2030, by segment
E-commerce revenue forecast in the United Kingdom from 2017 to 2030, by segment (in billion U.S. dollars)
E-commerce sales growth percentage in the United Kingdom (UK) 2022-2028
E-commerce sales growth percentage in the United Kingdom (UK) 2022-2028
E-commerce sales growth percentage in the United Kingdom (UK) from 2022 to 2028
Online retail users in the United Kingdom 2017-2030
Online retail users in the United Kingdom 2017-2030
Number of e-commerce users in the United Kingdom (UK) from 2017 to 2030 (in millions)

Retailers' emissions

Emissions released by Amazon UK 2020-2023
Emissions released by Amazon UK 2020-2023
Location and market-based carbon emissions of Amazon in the United Kingdom from 2020 to 2023 (in metric tons CO2e)
Location-based carbon emissions released by Boohoo worldwide 2020-2023
Location-based carbon emissions released by Boohoo worldwide 2020-2023
Location-based carbon emissions released by Boohoo worldwide from 2020 to 2023 (in metric tons of CO2)
Scope 3 emissions released by Next plc 2025, by activity type
Scope 3 emissions released by Next plc 2025, by activity type
Volume of Scope 3 greenhouse gas (GHG) emissions released by Next plc in financial year 2025, by activity type (in thousand metric tons of CO2e)
Scope 1 and 2 emissions of ASOS in the UK 2021-2023
Scope 1 and 2 emissions of ASOS in the UK 2021-2023
Volume of Scope 1 and 2 greenhouse gas (GHG) emissions released by ASOS in the United Kingdom (UK) from 2021 to 2023 (in metric tons CO2 equivalent)
John Lewis Partnership greenhouse gas emissions in the UK 2020/21- 2024/25
John Lewis Partnership greenhouse gas emissions in the UK 2020/21- 2024/25
Volume of greenhouse gas emissions released by John Lewis Partnership in the United Kingdom (UK) from 2020/2021 to 2024/2025 (in 1,000 metric tons of CO2e)

Shipment footprint

Packaging recycling targets for businesses in the UK 2023-2024, by material
Packaging recycling targets for businesses in the UK 2023-2024, by material
Packaging recycling targets for packaging producers in the United Kingdom in 2023 and 2024, by material
Number of packages sent in the United Kingdom (UK) 2013-2024
Number of packages sent in the United Kingdom (UK) 2013-2024
Annual volume of packages shipped in the United Kingdom (UK) from 2013 to 2024 (in millions)
UK net zero emissions pathway for international aviation and shipping 1990-2037
UK net zero emissions pathway for international aviation and shipping 1990-2037
Net zero strategy for international aviation and shipping emissions in the United Kingdom from 1990 to 2037, by delivery pathway (in million metric tons of carbon dioxide equivalent)
Carbon emissions per parcel of UK couriers 2023-2024
Carbon emissions per parcel of UK couriers 2023-2024
Estimated carbon emissions per parcel of selected couriers in the United Kingdom in 2023 and 2024 (in grams of CO2e)
Annual take-up of warehouses in the UK as of Q1 2025, by sector
Annual take-up of warehouses in the UK as of Q1 2025, by sector
Distribution of industrial and logistics real estate take-up in the United Kingdom (UK) between 2nd quarter 2024 and 1st quarter 2025, by sector

Sustainable shopping

Online shoppers in favor of sustainable deliveries worldwide 2023, by country
Online shoppers in favor of sustainable deliveries worldwide 2023, by country
Share of shoppers who would consider options for more sustainable deliveries in selected countries worldwide in 2023
Sustainability concern when purchasing with home delivery 2023, by country
Sustainability concern when purchasing with home delivery 2023, by country
Share of consumers concerned about sustainability when buying online with home delivery in 2023, by country
UK consumers valuing eco-friendly shipping when choosing retailers 2024
UK consumers valuing eco-friendly shipping when choosing retailers 2024
Share of consumers valuing the environmental impact of shipping when selecting a retailer in the UK in 2024
Opinions on sustainability of out-of-home delivery in the UK 2024
Opinions on sustainability of out-of-home delivery in the UK 2024
Opinions of consumers on sustainability of out-of-home delivery options in the UK in 2024
UK consumers concerned by online shopping's environmental impact 2024
UK consumers concerned by online shopping's environmental impact 2024
Share of consumers believing the increase in online shopping is a problem for the environment in the United Kingdom in 2024
Factors hindering online purchases from brands in the UK 2023
Factors hindering online purchases from brands in the UK 2023
Reasons consumers are less likely to make online purchases in the United Kingdom in 2023
Shoppers' attitudes to online returns in the UK 2023
Shoppers' attitudes to online returns in the UK 2023
Online shoppers' opinions and habits regarding returns in the United Kingdom (UK) in 2023

Spotlight: Last-mile delivery in London

Impact of delivery models on number of vehicles in London 2026
Impact of delivery models on number of vehicles in London 2026
Number of times transport vehicles would increase to satisfy delivery demand in London in 2026, by delivery model
Percentage of cycle freight potentially replacing van kilometers in London by 2030
Percentage of cycle freight potentially replacing van kilometers in London by 2030
Forecast cycle freight potential in replacing van kilometers in London between 2021 and 2030 (in percentage)
Cargo bike count in London 2022-2023
Cargo bike count in London 2022-2023
Number of cargo bikes in London in 2022 and 2023

Location-based emissions of Amazon in the UK: ***k metric tons of CO*e

Location-based delivery emissions of Marks & Spencer: **k metric tons of CO*e

Biggest source of Scope 3 emissions of Next plc: Purchased goods and services

Key figures

The most important key figures provide you with a compact summary of the topic of "Sustainable e-commerce in the United Kingdom" and take you straight to the corresponding statistics.

UK shoppers in favor of sustainable delivery
**%
Log in or register to access full data.
Detailed statistics
Online shoppers in favor of sustainable deliveries worldwide 2023, by country
UK shoppers concerned about home delivery sustainability
**%
Log in or register to access full data.
Detailed statistics
Sustainability concern when purchasing with home delivery 2023, by country
UK fashion shoppers agreeing to pay more for eco-friendly delivery
**%
Log in or register to access full data.
Detailed statistics
Online clothing shoppers willing to pay more for green delivery in the UK 2022

UK shoppers believing increase in online shopping is a problem for the environment
**%
Log in or register to access full data.
Detailed statistics
UK consumers concerned by online shopping's environmental impact 2024
UK shoppers believing OOH delivery is more eco-friendly than home delivery
**%
Log in or register to access full data.
Detailed statistics
Opinions on sustainability of out-of-home delivery in the UK 2024
Cargo bikes count in London
6,998
Log in or register to access full data.
Detailed statistics
Cargo bike count in London 2022-2023