
Xin Ou
Research expert covering Greater China

Detailed statistics
Most-used AI technology by retail enterprises in France 2021-2024, by type

Detailed statistics
Main activity sectors of AI startups in France 2024

Detailed statistics
Use of AI in B2C e-commerce operations in France 2023

Buyers expecting GenAI to change online shopping in U.S. and UK 2024, by generation
Share of shoppers expecting generative artificial intelligence (GenAI) to change how they shop online in the United States and the United Kingdom in 2024, by generation

Generative AI use and awareness in online shopping 2025
Consumer awareness and use of generative artificial intelligence (Gen AI) in online shopping in 2025

Online shopping market retail sales volume in China 2015-2025
Retail sales volume of China's online shopping market from 2015 to 2025 (in trillion yuan)

Consumers using generative AI for shopping in the United States 2025, by generation
Share of consumers using generative artificial intelligence (AI) for shopping in the United States in 2025, by generation

Online shoppers likeliness to use AI-powered features in the U.S. and Canada 2024
Online shoppers likeliness to use AI-powered shopping features in the United States and Canada in 2024

Shoppers planning to use AI tools for holiday shopping in the U.S. 2025
Shoppers planning to use artificial intelligence (AI) tools for holiday shopping in the United States in 2025

Interest in AI during the shopping process worldwide 2024, by generation
Share of consumers interested in artificial intelligence (AI) during the shopping process worldwide in 2024, by generation

Main changes in online shopping behavior in Western European countries 2023
Main changes in online shopping behavior in selected Western European countries in 2023

Consumers wanting GenAI to provide hyperpersonalized content in 2025
Share of consumers who want generative artificial intelligence (GenAI) to provide personalized recommendations while shopping in 2025

Generational gap in adoption and training of artificial intelligence (AI) 2025
Adoption and training of artificial intelligence (AI) worldwide in 2025, by age groups

Frequency of elderly consumers shopping online in Japan 2025
Frequency of senior consumers shopping online in Japan as of February 2025

Frequency of online grocery shopping among consumers Australia 2025
Frequency of online grocery shopping among consumers in Australia in the 12 months to July 2025

Frequency of online non-grocery shopping among consumers Australia 2025
Frequency of online non-grocery shopping among consumers in Australia in the 12 months to July 2025

Frequency of online shopping in Japan 2025
Frequency of shopping online in Japan as of June 2025

Frequency of online grocery shopping among consumers New Zealand 2025
Frequency of online grocery shopping among consumers in New Zealand in the 12 months to July 2025

Return rate of online retail shopping in selected countries 2019-2023
Return rate of online retail shopping in selected countries in 2019 and 2023

Consumer concerns regarding generative AI use in online shopping 2024
Key consumer concerns in the use of generative artificial intelligence (Gen AI) for online shopping in 2024

Generative AI usage in online shopping 2024, by purchase stage
Usage of generative artificial intelligence (Gen AI) tools in online shopping in 2024, by purchase stage

Share of weekly online shopping activities in Ghana Q3 2024, by type
Share of weekly online shopping activities in Ghana in 3rd quarter 2024, by type

Weekly online shopping activity UAE 2024
Weekly online shopping activity in the United Arab Emirates as of 3rd quarter 2024

Weekly online shopping activities in Portugal Q3 2024
Weekly online shopping activities in Portugal in 3rd quarter 2024

Online shopping frequency in Denmark 2025
Share of consumers shopping online in Denmark in 2025, by frequency

U.S. artificial intelligence-related online searches 2023-2024
Artificial intelligence (AI)-related online searches in the United States from January 2023 to December 2024, by monthly search volume (in 1,000s)

U.S. annual change in select artificial intelligence-related online searches 2024
Year-on-year change in select artificial intelligence (AI)-related online searches in the United States from January 2023 to December 2024

Share of online shopping in consumer goods trade in China 2014-2024
Share of online shopping in the Chinese consumer goods retail from 2014 to 2024

AI adoption in fintech worldwide 2024, by number of application areas
Artificial intelligence (AI) adoption in the fintech sector worldwide in 2024, by number of application areas

Penetration rate of online shopping in China 2014-2025
Penetration rate of online shopping in China from 2014 to June 2025

AI adoption in fintech worldwide 2024, by specific application areas
Artificial intelligence (AI) adoption in the fintech sector worldwide in 2024, by specific application areas

AI adoption in fintech worldwide 2024, by application area
Artificial intelligence (AI) adoption in the fintech sector worldwide in 2024, by application area

Platforms used for online shopping inspiration or research in the U.S. 2025
Platforms used by e-buyers for online shopping inspiration or research in the United States in 2025

European e-shoppers online purchase frequency 2024, by product category
Online shopping frequency among digital buyers in Europe in 2024, by type of product

Perceived impact of AI on online shopping experience in the U.S. 2024
Perceived impact of AI on online shopping experience in the United States in 2024

Perceived impact of AI on online shopping experience in the U.S. 2024, by gender
Perceived impact of AI on online shopping experience in the United States in 2024, by gender

Usage of artificial intelligence (AI) by construction companies in the U.S. 2023-2025
Share of construction companies using or expecting to use artificial intelligence (AI) in the United States from the 2nd half 2023 to the 1st half of 2025

Shoppers thinking AI improves the shopping experience in Italy 2024, by generation
Share of shoppers thinking AI improves the shopping experience in Italy 2024, by generation

Weekly online shopping activity Saudi Arabia Q3 2024
Weekly online shopping activity in Saudi Arabia as of the 3rd quarter of 2024

Weekly online shopping activities of internet users in the United States 2024
Share of internet users who participated in weekly online shopping activities in the United States in 2024

Global online shopping cart abandonment rate 2006-2026
Online shopping cart abandonment rate worldwide between 2006 to 2026

Common online shopping habits in Japan 2024
Most common consumer habits in online shopping in Japan as of December 2024

Preferred devices for online shopping in Chile 2024
Preferred online shopping devices across Chile in 2024

Familiarity with artificial intelligence in Spain 2024
Familiarity with artificial intelligence in Spain in 2024

Usage of artificial intelligence tools in Spain 2023 vs. 2024
Utilization of artificial intelligence tools in Spain in 2023 versus 2024

Frequency of online shopping in Mexico 2024
Frequency of online shopping in Mexico in 2024

U.S. artificial intelligence jobs-related online searches 2024
Artificial intelligence (AI) jobs-related online searches in the United States in January 2024, by monthly search volume (in 1,000s)

U.S. consumers using generative AI for online shopping 2025, by use case
Share of U.S. consumers using generative AI for online shopping as of February 2025, by use case

Preferred promotions and deals for e-buyers during holiday shopping in the U.S. 2025
Online buyers' preferred deals and promotions for holiday shopping in the United States in 2025

Online sales revenue during selected holidays in Brazil 2024
Sales revenue generated by online shopping on selected days in Brazil in 2024 (in billion Brazilian reals)

Most preferred platforms for online shopping in Turkey 2023
Which of the given online shopping platforms did you shop from?

AI adoption among organizations worldwide 2017-2025, by type
Adoption of artificial intelligence among organizations worldwide from 2017 to 2025, by type

Employee adoption of specific artificial intelligence (AI) tools 2025
Preferred artificial intelligence (AI) tools among employees in 2025, by type
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