Xin Ou
Research expert covering Greater China
Marks and Spencer - statistics & facts
Marks and Spencer (M&S) is one of the leading department stores and grocery retailers based in the United Kingdom (UK). The company has a long history in the UK market, with its first store dating back to 1884. As of 2025, there were over one thousand Marks and Spencer stores located in the UK, and around 400 other store locations situated around the world. Across its worldwide operations, the company employs approximately 63 thousand people, the majority of which are women, and an equal ratio of men to women among total senior managers.
Roughly two-thirds of the company’s revenue comes from the food segment, which accounted for sales of just over nine billion British pounds in 2025. Marks and Spencer's online platform has also experienced considerable growth, attracting millions of visitors to its website and shopping app.
Covering a majority of retail bases, it comes as no surprise that Marks and Spencer continues to be revered by UK shoppers. From fashionable clothing items for every season, to limited edition holiday treats, the retailer knows how to keep consumers flocking to both physical and online stores year-round.
Clothing and home vs. food retail
Marks and Spencer has a wide range of options available for its customers, selling products from numerous categories, including clothing, cosmetics, household items, and food. In the financial year 2025, M&S achieved its highest ever revenue, at almost 14 billion British pounds. This was an increase of more than 700 million pounds compared to the previous year, which at the time was also a record year. UK customers are the main source of income for M&S, with a revenue of approximately 13 billion British pounds in 2025, i.e., almost 20 times more than that of the company's international operations.Roughly two-thirds of the company’s revenue comes from the food segment, which accounted for sales of just over nine billion British pounds in 2025. Marks and Spencer's online platform has also experienced considerable growth, attracting millions of visitors to its website and shopping app.
M&S popularity with consumers
In comparison to other UK brands, Marks and Spencer is popular with consumers both as a department store and as a supermarket. In the second quarter of 2025, the retailer ranked in first place out of all other leading department stores and home improvement retailers. As a supermarket, M&S Food came in second place. Despite having received consumers' favor, less than one-fifth of consumers said that they regularly do their grocery shopping at Marks and Spencer, compared to over 50 percent for Tesco.Covering a majority of retail bases, it comes as no surprise that Marks and Spencer continues to be revered by UK shoppers. From fashionable clothing items for every season, to limited edition holiday treats, the retailer knows how to keep consumers flocking to both physical and online stores year-round.
